Resettlement & Community Engagement — Primary Substations, Kanda & UG Medical Centre Legon

Our approach

Devtplan developed site-specific engagement plans for each substation location, recognising that the community profile and risk landscape differed between the two sites. At Kanda, the team conducted detailed stakeholder mapping to identify all influential actors — residents, community leaders, local authorities, and embassy representatives — and established a structured engagement protocol that provided timely, accurate project information and maintained a well-documented grievance log. At UG Medical Centre, engagement focused on the hospital management, campus authorities, and students and staff potentially affected by construction disruption, with a particular emphasis on ensuring the hospital's operational continuity during works.

The outcome

Both substation sites were successfully handed over to the construction contractor with the community-engagement preconditions met. No sustained community resistance was encountered at either site. The grievance log at Kanda recorded and resolved all complaints within the project's required response timelines. The UG Medical Centre engagement process was cited by MiDA's supervision team as a model for managing construction interfaces with sensitive institutions.

Key figures

Figures shown are illustrative for this demo.